Service Governance

Subscription Agreement

Effective Date: 18th February 18, 2026
Bycreating an account or subscribing, you agree to this Subscription Agreement.

Subscription Service

Optimality provides a cloud-based execution intelligence platform (“Subscription Service”), including workflow management and optional AI-powered features.

License

We grant you a limited, non-exclusive, non-transferable license to use the Subscription Service during your Subscription Term for internal business purposes.
• You may not:
• Reverse engineer
• Resell or sublicense
• Use to build a competing product

Subscription Term & Renewal

Subscriptions renew automatically for successive billing periods unless canceled. You may cancel at any time through your account billing settings. Cancellation takes effect at the end of the current billing period.

Fees & Payment

You authorize recurring charges to your selected payment method. Fees are non-refundable except where required by law. We may suspend service for non-payment.

Customer Data

You retain ownership of Customer Data. You grant Optimality a limited license to process Customer Data to provide and improve the Service. We may use anonymized, aggregated data to improve platform functionality.

AI Features

AI-generated outputs are provided for informational purposes and may require human review. You remain responsible for decisions made based on AI-generated content.

Security

Optimality maintains commercially reasonable safeguards to protect Customer Data and is SOC 2 Type II certified.

Confidentiality

Each party agrees to protect confidential information disclosed under this Agreement.

Warranties Disclaimer

THE SERVICE IS PROVIDED “AS IS.” WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE.

Limitationof Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

Termination

We may suspend or terminate for breach, non-payment, or misuse. Upon termination, access ceases and data may be deleted after a reasonable retention period.

Governing Law

Delaware law governs this Agreement.