We may collect:
• Account information (name, email, organization)
• Billing information (processed via Paddle or equivalent platform)
• Customer Data uploaded to the platform
• Usage data and analytics
• AI interaction data
• Device and browser information
• Cookies and tracking data

We use information to:
• Provide and maintain the Subscription Service
• Process payments
• Improve product functionality
• Train and improve AI systems using anonymized data
• Communicate service updates
• Comply with legal obligations

Processing is based on:
• Contract performance
• Legitimate interests
• Consent
• Legal compliance

We may share data with:
• Payment processors (e.g., Paddle)
• Cloud hosting providers
• Analytics providers
• AI processing providers
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We do not sell personal data.

We retain data as long as necessary to provide services or comply with legal obligations.

Optimality acts as a data processor and processes data solely for the purpose of delivering the Platform in accordance with this Agreement. All data is handled in compliance with Optimality’s published security policies and procedures, including but not limited to its Information Security Policy, Access Control Policy, Acceptable Use Policy, Data Classification Policy, Incident Management Policy, and Incident Response Plan.

We implement administrative, technical, and physical safeguards and maintain SOC 2 Type II certification.

Depending on jurisdiction, you may have rights to:
• Access
• Correction
• Deletion
• Data portability
• Object to processing

Contact: info@optimalitypro.com

Data may be processed in the United States and other jurisdictions.

We may update this Privacy Policy at anytime.